Family Engagement Coordinator, Alpha

NOTE: This is a hybrid position requiring in-person attendance in San Francisco, Santa Barbara, or NYC.

Alpha School is transforming the future of education. By combining AI-powered learning, mastery-oriented advancement, and outstanding guides, Alpha enables students to explore profound interests while delivering exceptional academic results.

In this position, you will guide each family's experience from initial inquiry through enrollment, ensuring every touchpoint embodies Alpha's precision, care, and excellence. You will manage ongoing communications, organize impactful admissions experiences, and keep precise applicant data that supports sound enrollment decisions.

If you excel in a dynamic, purpose-driven setting—where attention to detail, responsiveness, and strong execution directly influence family experience and enrollment success—this hybrid opportunity combines remote flexibility with consistent in-person participation at admissions activities.

What You Will Be Doing Oversee and respond to the admissions inbox with prompt, professional, and personalized communication to prospective families (both virtually and face-to-face)

Manage and monitor digital admissions documentation with rigorous accuracy

Attend and support all admissions events, including information sessions, shadow visits, and community gatherings, in both campus and virtual formats

• Set admissions policy or render final enrollment decisions
• Function exclusively in administrative tasks without direct family engagement
• Work within a sluggish, overly procedural system
• Concentrate solely on interpersonal connections without disciplined follow-through and operational excellence

Family Engagement Coordinator Key Responsibilities This role ensures that a frictionless, conversion-optimized admissions process fuels robust enrollment and family satisfaction across all Alpha campuses.

Basic Requirements

• 2+ years of customer-facing experience
• Proven administrative and organizational capabilities; you are dependable and meticulous
• High attention to detail and demonstrated experience maintaining accurate applicant records or CRM data
• Comfortable managing both remote responsibilities and in-person campus duties
• Able to adapt quickly and thrive in a dynamic, mission-driven environment
• Authorized to work in the US and able to work in-person in either San Francisco; CA, Santa Barbara; CA or NYC; NY

Nice-to-have Requirements

• Background in education, enrollment management, or school operations
• Experience supporting admissions events or high-touch onboarding processes
• Comfort working in fast-changing, tech-enabled environments

About Alpha Want to join a learning rebellion that’s transforming the traditional classroom? Alpha School is on a mission to reshape education with a bold approach that harnesses AI to accelerate learning and unleash student potential.

They don’t play by the old rules. Alpha is creating a new paradigm where students master core academics in just two hours a day, freeing up time for hands-on, passion-driven learning that truly prepares them for the real world.

Alpha School is rewriting the rules of education. Sounds too good to be true? It’s not. There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!

Working with us This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $37 USD/hour, which equates to $75,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help\-and\-faqs for more details on this topic.

Crossover Job Code: LJ-5719-US-NewYork-FamilyEngageme.014