As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
Join Our Team as a Sales Engineer
Are you ready to make an impact in the world of cutting-edge networking solutions? Ciena is seeking an experienced Sales Engineer to be the trusted technical resource for a global hyperscaler. Based in Dublin, Ireland, this role offers the opportunity to collaborate with industry leaders, leverage your expertise, and contribute to the success of our innovative networking hardware and software solutions.
We would also like to invite applications from Northern Ireland, preferably Belfast-based.
How You Will Contribute
- Provide technical oversight and act as a trusted advocate in all aspects of the customer's network, including onsite engagements.
- Design Long Haul and Subsea networks, collaborating with deployment teams to ensure timely delivery of routes.
- Support architectural discussions, translating customer requirements into actionable deliverables for engineering teams.
- Develop high-grade written proposals, network engineering designs/documentation, and quotes.
- Communicate and articulate the value of solutions to the customer, in support of the Sales Team.
- Consult with the customer on best practices and integrate Ciena’s technology into their network.
- Understand the customer's network, software applications, and architecture to provide tailored solutions.
The Must Haves
- Bachelor’s degree in Engineering (Hons) or related field; Master’s degree preferred, with 7+ years of telecommunications/industry experience, including a focus on presales
- Proven expertise in DWDM network designs using modeling tools and customer requirements.
- Solid understanding of optical transport, Data Center Architectures, and Routing & Switching.
- Ability to build and maintain strong customer relationships.
- Strong project management, organizational, and problem-solving skills.
- Superior verbal and written communication abilities to effectively liaise with customers and internal teams.
- Lead technical tasks, including lab trials, product demonstrations, written proposals (RFPs), and complex DWDM network designs, while planning and supporting product certification, acceptance testing, and network introduction activities.
- Familiarity with Automation, SW-driven network architecture, APIs, and cloud environments.
- Regular travel to customer sites, R&D locations, and technical conferences for customer engagements, technical discussions, and presentations
Nice To Haves
- Prior Internet Content Provider sales experience.
- Knowledge of network cost modeling for optimization.
- Familiarity with ZTP, DCN networking, and common workflows.
- Understanding of cloud architecture and software integration.
- Experience in product feature and pricing analysis, with expertise in Salesforce for sales opportunities and quotes.
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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.