Enrollment Specialist, The Novatio School

Your ability to establish trust with a parent within the opening moments of a call will determine your success here. This role suits someone who thrives on outreach, maintains disciplined follow-up, and can articulate an unconventional learning model without depending on scripted language. If phone-based communication drains you or you prefer work without transparent performance tracking, this opportunity is not aligned with your strengths.

Novatio School operates as a tuition-free virtual public charter, delivering education through a distinctive framework. Core academics are completed in concentrated time blocks supported by AI-driven learning tools, while the remainder of each day focuses on skill-building through hands-on projects and enrichment activities. You will serve as the initial substantive contact for families considering this educational path.

Your weekly work will center on responding promptly to incoming inquiries, shepherding families through admissions, and converting curiosity into completed enrollments. You will also attend local community events to cultivate new leads and raise visibility for Novatio School. During slower enrollment periods, you will assist with operational tasks while remaining available for the next enrollment window.

If you seek a position where your communication discipline, follow-through, and accountability shape enrollment outcomes directly, we would like to speak with you.

What You Will Be Doing

• Reaching out to new incoming leads within 24 hours and beginning admissions discussions via phone
• Describing Novatio School's virtual approach and the enrollment pathway using straightforward, accessible language
• Maintaining systematic follow-up to advance families from inquiry through application to final enrollment
• Recording every interaction in a CRM with precise notes, planned next actions, and current pipeline status
• Planning and facilitating local outreach events in Texas or Arizona to introduce the school and collect new prospect information

What You Won’t Be Doing

• Allowing incoming leads to sit unaddressed while you complete administrative tasks
• Adhering to inflexible scripts or functioning as part of a high-volume call center operation
• Attending community events without actively presenting the school or capturing new leads
• Allocating most of your time to back-office duties during active enrollment periods

Enrollment Specialist Key Responsibilities Transform initial family interest into qualified, well-informed applicants who successfully complete enrollment at Novatio School.

Basic Requirements

• Located in Texas or Arizona with availability for a hybrid work arrangement
• 1–2 years of customer service or other direct customer-facing experience
• Background working with children or families (examples: schools, camps, childcare, tutoring, or comparable settings)
• Comfortable initiating regular phone calls and leading families through processes involving multiple steps
• Strong spoken communication abilities with a talent for quickly building trust
• Experience using CRM platforms or digital tools for lead tracking

Nice-to-have Requirements

• Background in admissions, enrollment, inside sales, or lead qualification functions
• Experience organizing or delivering presentations at community events or outreach initiatives
• Academic background or coursework in communications, education, or a closely related discipline

About The Novatio School Novatio is Where a Child’s Future is Reimagined Through Personalized Learning This school is the first virtual, bilingual immersion school in Arizona.

Novatio was designed to meet the unique needs of Arizona’s Hispanic families. There, a child's education is flexible, personalized, and rooted in bilingual learning, all from the comfort of their home.

Their students master core subjects quickly, freeing them to dive into projects that matter, gain real-world skills, and prepare for success beyond the classroom.

Powered by AI, Novatio’s 2 Hour Learning model helps students to master core subjects in just two hours a day, freeing them to focus on real-world skill development, bilingual fluency, and hands-on projects.

It's a smarter way to learn. There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!

Working with us This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $20 USD/hour, which equates to $40,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help\-and\-faqs for more details on this topic.

Crossover Job Code: LJ-5760-US-Austin-EnrollmentSpec.002