Location
New York
Business Area
Sales and Client Service
Ref #
10050363
Description & Requirements Bloomberg is a global leader in business and financial information, news, and insight. We use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the world rely on us for the tools and information they need to make critical investment decisions and stay connected across the financial community. To support our 26,000+ employees in over 150 locations, we provide the environments and systems that enable collaboration, productivity, and innovation.
Bloomberg’s Multi-Asset Risk System (MARS), together with our derivatives data and valuation services (BVAL OTC), delivers a comprehensive suite of risk management tools. These solutions provide consistent, consolidated views of risk across the enterprise. Powered by Bloomberg’s industry-leading pricing library, market data, and mortgage cash flow engine, MARS enables front office, risk, middle office, and collateral teams to analyze portfolios, manage exposure, and respond confidently to changing market conditions.
As part of Bloomberg’s Enterprise Relationship Services (ERS) offering, we provide a premium, high-touch service model designed to help clients maximize the value of our risk solutions through deep expertise, proactive engagement, and strategic partnership.
What’s the role? We are hiring experienced risk professionals to join our Enterprise Risk Services (ERS) team as Risk Services Specialists. This group of domain experts delivers a differentiated, premium service to Bloomberg’s most strategic buy-side clients.
This is a highly client-facing role that blends risk expertise, product mastery, and commercial impact. You will act as a trusted advisor to risk managers, treasury teams, and senior stakeholders, helping them optimize workflows, deepen their use of MARS, and unlock additional value from Bloomberg’s risk ecosystem.
You will also play a key role in driving client adoption, supporting sales initiatives, and influencing product development, while delivering an exceptional client experience.
Core Responsibilities Client Partnership and Service Excellence
Act as a primary point of contact for strategic ERS clients, delivering a high-touch, consultative experience
Build strong, trusted relationships across client organizations and provide tailored guidance on risk workflows and best practices
Proactively identify client needs, anticipate challenges, and deliver solutions across multiple support channels including chat, tickets, calls, and on-site engagements
Product and Domain Expertise
Develop deep expertise in MARS, BVAL OTC, and related workflows across asset classes
Stay current on market developments and regulatory changes, translating them into actionable client insights
Serve as a subject matter expert, helping clients interpret complex risk analytics and implement best-in-class approaches
Commercial Impact and Growth Enablement
Partner closely with Sales to support revenue generation, including identifying expansion opportunities and contributing to client engagements
Drive adoption of ERS services and advanced platform capabilities
Provide structured client feedback and market intelligence to Product and Engineering teams to inform roadmap prioritization
Operational Excellence and Innovation
Lead onboarding of new workflows and use cases, ensuring seamless client integration
Identify process gaps and introduce scalable solutions to improve efficiency and service quality
Manage client communications during incidents or escalations with transparency and professionalism
We’ll Trust You To Own the end-to-end client experience for a portfolio of ERS clients on the MARS platform
Act as a trusted advisor on risk analytics, derivatives valuation, and portfolio workflows
Build and maintain senior stakeholder relationships across front office, risk, and operations teams
Drive client adoption of advanced MARS capabilities and ERS services
Partner with Sales, Product, and Engineering to enhance client outcomes and platform performance
Translate client needs into actionable product feedback and commercial opportunities
Lead client training sessions, workshops, and strategic reviews
Manage escalations effectively, ensuring timely and high-quality resolution
You’ll Need To Have 4+ years of experience in Financial Services or a Financial Technology company
Experience with derivatives, either on the buy-side, sell-side, or within a vendor supporting derivatives market data or risk analytics tools
Proven ability to build relationships across a range of stakeholders including technical users, traders, product managers, and senior leadership
Strong product, technical, and market knowledge, with the ability to apply this in a client-facing environment
Excellent client service and communication skills
Ability to contribute to product testing, implementation, and project-based work
Strong prioritization and multitasking skills, with a proactive and collaborative mindset
High energy, adaptability, and a solutions-oriented approach
Demonstrated career progression and impact within previous roles
Strong presentation skills, with the ability to explain complex concepts clearly
Bachelor’s degree or equivalent experience
We’d Love To See Strong understanding of risk management practices and derivatives valuation
CFA or FRM designation
Experience with mortgages including MBS, CMBS, RMBS, TBAs, CLOs, and pools, along with prepayment modeling
Familiarity with regulatory frameworks such as FRTB, SIMM, and SA-CCR
Interest in technology, with experience in Python or other programming languages
Prior experience using Bloomberg products
Spanish fluency
Salary Range = 120000 - 150000 USD Annually + Benefits + Bonus
The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.
We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation (exempt roles only), paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. The Company does not provide benefits directly to contingent workers/contractors and interns.
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